We were unfortunately get a lot of confused users regarding the variable name of {{name}} when creating a Template.
As a result, we creating some additional context and updated the variable name to {{first_word}} to reference the actual component we are pulling. The {{first_word}} variable is grabbing the first word from the Twitter name next to the actual Twitter handle.
Please note that if you have a current campaign using the previous, old variable field {{name}}, you will need to update it to the correct variable name.